Who We Are
GEM Gaming is one of the largest and most respected Illinois video gaming terminal operators, but that’s not the only reason establishment owners choose GEM over other video gaming companies in Illinois. We're driven by the success of our partner locations, working right there alongside you every step of the way.
Here are a few of the real reasons you should join the GEM family.
Exclusive Content
You’ll receive the latest video gaming terminals and redemption terminals, along with exclusive game themes you won't find anywhere else, thanks to our strong partnerships with slot machine manufacturers.
Expert Guidance
With years of experience in the Illinois gaming terminal operator space, we know the ins and outs of the gaming industry. Our team ensures that your establishment not only has the right mix of games but also stays ahead in this competitive market, maximizing your video gaming revenue.
Top-notch Support
Our dedicated team of Operations Managers, Technicians, Collectors and Dispatchers are strategically located throughout Illinois. They focus on preventative maintenance, quick responses and providing you with the support you deserve.
Personalized Service
Each GEM Gaming location gets a dedicated Relationship Manager who works closely with our Marketing and Operations teams. Their main goal? Driving success for you.
Compliance Assurance
Compliance is crucial, and we take it seriously. Our in-house team includes former Illinois Gaming Board Agents and ensures all GEM locations remain compliant with regulatory requirements, aligning with the standards expected from top video gaming companies in Illinois.
Amusement Expertise
Need to go beyond gaming? We've got you covered with jukeboxes, pool tables, dart boards and video games like Golden Tee. Our in-house Amusements team provides support and even league opportunities.
Innovative Marketing
Our GEM Rewards program brings patrons to your location, offering them the chance to win exciting experiences through our app. With GEM Rewards, we drive traffic like no other Illinois video gaming terminal operator can.
Long-term Partnerships
We're not just a supplier; we're committed to your long-term success. Partner with us and watch your establishment thrive.
Ready to level up your gaming experience? Give us a call and let's get started!